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Pricing Policy

Effective Date: 08/2025

 

1. Introduction

At New AI Marketing Agency-SWAS, we offer flexible pricing structures tailored to meet our clients' unique needs. Our pricing follows California business laws (CCPA compliance), Federal Trade Commission (FTC) guidelines, and international regulations including GDPR to ensure transparency and fairness.

 

2. Transparent Pricing & Customization

Our prices are determined based on:

  • Project Complexity: Custom design, integrations, and service scope.

  • Client-Specific Requirements: Prices may vary based on additional requests, automation needs, and functionality upgrades.

  • Market & Industry Trends: We adjust pricing based on market conditions, platform updates, and competitive benchmarks.

 

3. Base Pricing & Custom Quotes

  • Standard Packages: Our core services, including website design, social media management, and ad campaigns, have preset pricing.

  • Custom Quotes: For businesses requiring advanced automation, branding, AI chatbots, or complex integrations, pricing will be determined after a consultation.

 

4. Deposits, Payments & Billing

  • Deposit Requirement: A 50% deposit is required before the start of any project.

  • Payment Schedule: The remaining 50% is due upon completion unless otherwise specified in the contract.

  • Monthly Subscriptions:

    • SWAS (Software with a Service): Clients subscribing to our automation and CRM software will be billed monthly, based on service tier.

    • Website Maintenance & Hosting: For ongoing website support, security updates, and hosting, clients may opt for a monthly or annual plan.

    • AI Chatbots & Automation: Businesses using advanced chatbots, SMS/email automation, and integrations will have a monthly service fee based on selected features.

    • Social Media Management: Content creation, scheduling, and engagement across multiple platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube) will be billed as a monthly retainer.

    • Reputation Management: Services including review collection, monitoring, and automation for platforms such as Google, Facebook, and Yelp are billed monthly.

  • Late Payments: A 5% late fee will apply to overdue invoices after a 7-day grace period.

  • Taxes & Fees: Pricing does not include sales tax, VAT, or regulatory fees, which vary by region.

 

5. Contract Terms & Service Cancellation

  • Contracts: Long-term services or high-value projects require a signed agreement detailing deliverables, pricing, and terms.

  • Cancellation Policy:

    • Clients may cancel monthly services with a 30-day written notice before the next billing cycle.

    • Website hosting and maintenance require 30 days' notice before termination to allow for backups or transfers.

    • SWAS subscriptions must be canceled before the next billing date to avoid renewal charges.

  • No Refunds on Completed Work: Payments for completed services or setup fees are non-refundable.

 

6. Software & Platform Usage (SWAS)

  • Access & Licensing: Clients subscribing to SWAS (Software with a Service) will receive access to marketing automation tools, CRM, and lead generation systems.

  • Usage Restrictions: SWAS is exclusive to the client’s business and may not be resold, sublicensed, or shared.

  • Service Suspension: Non-payment may result in temporary suspension of SWAS access until dues are cleared.

  • Ongoing Platform Updates: SWAS is regularly updated for security, performance, and compliance enhancements.

 

7. Refund & Dispute Resolution

  • No Guarantee Policy: While our services are optimized for growth, we do not guarantee specific results such as revenue increases or lead generation.

  • Dispute Resolution: Any billing or service disputes must be raised within 14 days of the invoice date. If unresolved, disputes will follow California’s legal mediation process before legal action.

 

8. Compliance & Legal Considerations

Our pricing and business practices comply with:

  • California Business & Professions Code ensuring fair pricing transparency.

  • Federal Trade Commission (FTC) Guidelines preventing misleading pricing tactics.

  • GDPR & International Consumer Protection Laws to safeguard data and fair pricing for global clients.

 

9. Contact Us

For pricing inquiries, payment policies, or service agreements, contact us at:

📧 Email: support@newaimarketing.com
📞 Phone: +1 (669) 609-5203

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